Contact us

One inbox, read by the people who write the comparisons. Corrections get answered first, because a wrong figure on a comparison site is worse than no figure at all.

We can help with

Factual corrections to any page — send the detail and we will check it
Questions about how the scores are built
Operator and partnership enquiries
Press or research requests

We cannot help with

Anything to do with your casino account — we have no access to any operator's systems
Bonuses that were not credited, or terms applied to your play
Game outcomes or disputes: raise these with the operator, then with the dispute resolution provider named in its terms
Concerns about how a licensee behaves, which belong with the Gambling Commission

Write to the desk

The quickest route is email: hello@topcasinosafe.com. The form below simply opens a message in your own email application with the details filled in — nothing is sent to us until you press send there, and we store nothing from this page.

Illustration of an open envelope with a letter, two speech bubbles and a paper plane — Replies usually take two to three working days.

If you need help now

We are a comparison site, not a support service. If gambling has stopped being entertainment, the National Gambling Helpline is free and confidential on 0808 8020 133, 24 hours a day, and GamCare runs live chat alongside it. To block access to every online gambling site licensed in Great Britain, register with GAMSTOP. Our responsible gambling page collects the practical tools in one place.